Your Privacy is Our Priority
RETM Property Management Company (Commercial Register No. 4030478754) is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our property management platform and services. By using our services, you consent to the data practices described in this policy.
Last Updated: December 2024
When you register and use our platform, we collect information you provide directly, including: your name, email address, phone number, physical address, property details, tenant information, payment information, identification documents, and any other information you choose to provide.
Information Collected Automatically: We automatically collect certain information when you use our services, including: IP address, browser type and version, device information, usage data, location data (with your consent), cookies and similar tracking technologies.
We collect and process information related to your properties and business operations, including: property addresses and descriptions, rental agreements and lease terms, tenant applications and information, financial transactions and payment records, maintenance requests and service records, insurance information, and legal documents.
We use the information we collect for the following purposes:
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We implement industry-standard security measures to protect your information, including: encrypted data transmission (SSL/TLS), secure servers and databases, regular security audits and vulnerability assessments, access controls and authentication measures, employee training on data protection, and backup and disaster recovery procedures.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Property and transaction records may be retained for extended periods as required by law.
You have certain rights regarding your personal information:
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We may also notify you via email or through our platform.
Your continued use of our services after any modifications to this Privacy Policy constitutes your acceptance of the updated policy.
For questions about this Privacy Policy or our data practices, please contact us at:
admin@retmco.com or +966505605773
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: admin@retmco.com Phone: +966505605773 Address: RETM Property Management Company, Riyadh, Saudi Arabia